Customer Call Center
- TEL +81-(0)6-6576-1484
How to Call
- When your call connects, you will hear an automated message in Japanese.
- Depending on what you are calling about, press "2" or "3".
- After pressing a number, you will be connected to an operator.
- Tell the operator your preferred language in English.
- The operator will transfer you to the interpretation center. Please stay on the line.
- After you are transferred, you will be able to have a three-way conversation with an operator through an interpreter.
- *service available in English,Chinese,Korean,Spanish and Portuguese
| Number to press | Purpose of your call | Reception hours |
|---|---|---|
| 2 | Inquiries regarding toll payment, such as ETC or cash payments | Weekdays 8:30~19:00 Weekends and holidays 9:00~18:00 |
| 3 | Other inquiries, including questions about routes, charges by distance, etc. | 0:00~24:00 (Calls taken 24 hours a day) |
